Terms & Conditions

Shipping

We ship worldwide. All items are PRE-ORDERS unless otherwise stated. For domestic orders, please allow up to 4 business weeks for your order to be manufactured and 1-3 business weeks for your order to be shipped and arrive. We do not assume responsibility for missing packages.

COVID-19

Due to COVID-19, please be considerate of potential delays that are out of our control.

Return Policy

All sales are final. No refunds or exchanges, unless an item is defective. If an item is defective, please email us using our contact form.

Customer Service

If you have any questions about your order, please feel free to contact us with your Order Number in the subject title. We will get back to you as soon as possible.

FREQUENTLY ASKED QUESTIONS

How can I contact you?

Contact or use our Contact Form for general questions and for questions about orders.
I live outside the United Kingdom, can I still place an order?
How much is shipping to my region?
We ship everywhere in the world. Shipping is automatically calculated by region, so just put in your address at checkout to see how much shipping will cost.

Can I get a refund? Can I exchange an item?

Unfortunately, all sales are final. Please make sure you review your purchase carefully before submitting a payment.

I put an old or wrong address while I was checking out, is there any way you can update it with the right one?

Unfortunately not, if you put in a wrong address, we will have to cancel your order and you have you place a new order with the correct address.

I ordered the wrong size, can you exchange it for another size?

No, please make sure you look at your order carefully before checking out.